9/21/2023 0 Comments Mint mobile review forum![]() Admittedly, Mint customer service leaves a lot to be desired, but I don't have any of the issues that I've read in the negative reviews here. To solve this issue, AT&T removed my # from the family plan and set it up on a single line account. Turns out that since I was on a family plan with AT&T, my # wouldn't port. The only problem I had was transferring/porting my phone number from AT&T to Mint. I originally did the 7 day trial and then went with the 12 month plan. They have had absolutely no problems even when they were driving from the east coast to Texas. They originally lived on the north east coast and last year moved to Texas. My daughter and her family has two lines on Mint and have had that service for a long time. Since I only do talk and text, I decided to try a different service. I was paying over $50 per month for their unlimited plan which had 4 other phone numbers on it (family members). Ridiculous Customer Service, only gave a star cause I had to. And GUESS WHAT they validated the information, but they can't give me my Account Number or Port out pin. I validated my account with the account supervisor giving them the order number, last 4 of my card, first and last name, email, and my address. I'm getting a run around of why they can't give me my account number. Since I can't validate my number that I'm trying to port (since I never got a Esim). I requested a refund, got a new plan elsewhere and tried to port my number from Mint. I called the next day requesting a new Esim just to be told that I have to wait another 24 hours for a new Esim. However, I never got a new Esim or call from Mint's customer service. After I got a Esim that was invalid, I was told that I would get a call that day with a new Esim (I also ported my number from my previous carrier). Switched to Mint because of all the great s far from that.
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